Shipping

Orders are shipped within 14 working days of order, unless otherwise stated.

Shipping is calculated based on location. Shipping is available globally for both framed and unframed prints.

As Lovisa Creative relies on third party logistics and shipment companies to deliver products to customers, Lovisa Creative cannot guarantee delivery times. If your order does not arrive within a reasonable time please contact us.

We do not collect duties on your behalf. Some countries collect additional taxes and import duties when the piece lands in your country.

Lovisa Creative shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery or delay. For the avoidance of doubt, Lovisa Creative is not responsible for any international shipping delays caused by the customs clearance process.

Returns & Refunds

Please choose carefully before placing an order as we do not offer refunds for change of mind or wrong selection.

In the unlikely event that you receive a product that you consider to be faulty or damaged you must notify Lovisa Creative in writing within twenty-four hours of delivery.

If for some reason you are unsatisfied with your purchase, please contact lovisacreative@gmail.com and we’ll be sure to help you out.